Privacy Policy

Last Updated: October 29, 2025

This privacy notice for Rego Innovations Private Limited ("Rego Innovations," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website or any other site operated by Rego Innovations that links to this privacy notice.
• Use any of our mobile or web-based applications.
• Engage with us in related ways — including sales, marketing, or customer support activities.

If you have any questions or concerns, please contact us at admin@gorego.in.

Summary of Key Points

• Personal Information: We collect information such as your name, contact details, and other identifiers when you use our Services.
• Sensitive Information: We do not process sensitive personal information unless required by law.
• Third Parties: We do not receive personal information from third parties.
• Purpose: We process your data to provide, improve, and secure our Services, and to comply with applicable laws.
• Data Sharing: We only share your information where necessary — for example, with service providers or to comply with legal obligations.
• Security: We employ reasonable measures to safeguard your data, but no system is 100% secure.
• Your Rights: You have the right to access, correct, or delete your information.

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information you voluntarily provide when you register for our Services, contact us, or express interest in our offerings. This may include:

• Name, email address, phone number, and billing address
• Account login details (username and password)
• Communication preferences

All information provided must be true, complete, and accurate.

Automatically Collected Information

We may automatically collect technical data such as:

• IP address and browser type
• Device model and operating system
• Pages viewed, access times, and referring URLs
• Location data (if you grant permission)

We use this data to maintain system security and improve our Services.

2. How Do We Process Your Information?

We process your information to:

• Create and manage user accounts.
• Respond to customer inquiries and provide support.
• Process orders and payments.
• Communicate service updates, policy changes, and promotional information.
• Prevent fraud and ensure compliance with applicable law.

3. Legal Basis for Processing

We process data under the following lawful bases (as per the Information Technology Act, 2000 and rules under the Digital Personal Data Protection Act, 2023):

• Consent: When you voluntarily provide information.
• Contractual Necessity: To deliver requested services.
• Legal Obligation: To comply with tax or regulatory requirements.
• Legitimate Interests: To enhance our products, improve user experience, or prevent misuse.

4. When and With Whom Do We Share Information?

We may share information with:

• Service Providers: Such as hosting, analytics, or payment processing partners.
• Legal Authorities: When required to comply with law or protect our rights.
• Business Transfers: In connection with mergers or acquisitions.

We do not sell personal data under any circumstances.

5. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. You may disable cookies in your browser settings, though some features may not function properly.

6. Data Retention

We retain personal data only as long as necessary to fulfill our purposes or as required by law (e.g., taxation and audit obligations). Once data is no longer needed, we delete or anonymize it securely.

7. Data Security

We implement technical and organizational safeguards — including encryption, secure servers, and restricted access — to protect your information. However, transmission over the Internet involves inherent risks, and complete security cannot be guaranteed.

8. Children's Privacy

We do not knowingly collect data from individuals under 18 years of age. If such data is inadvertently collected, we will promptly delete it upon notification.

9. Your Privacy Rights

You may exercise the following rights by contacting us:

• Access or obtain a copy of your data.
• Request correction or deletion of inaccurate or outdated data.
• Withdraw consent at any time.
• Opt out of marketing communications.

To exercise these rights, email us at admin@gorego.in.

10. Do-Not-Track

Our systems do not currently respond to Do-Not-Track signals, but we honor applicable privacy preferences under relevant law.

11. Regional Disclosures (India)

Rego Innovations operates under Indian jurisdiction. All data is processed in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023.

12. Updates to This Notice

We may update this policy periodically. The revised version will be posted with a new "Last Updated" date. Material changes will be communicated through prominent notice on our website.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

14. How Can You Review, Update, or Delete the Data We Collect From You?

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here.